1. Great Lakes Island Backpacking strives to provide a quality product at the lowest cost possible. 
  2. If you are not satisfied with the quality or workmanship feel free to contact us about a return. 
  3. Customer input is how we can improve our product. We will accept all criticism with open ears whether it be negative or positive to help better serve our customer base. 
  4. GLIB attempts to make sure all orders will ship that we have in stock within 48 hours. If the product is back logged, we will provide you with an estimated date of shipment. Once we have it in stock we will ship within 48 hours. 
  5. If you have any questions at all, feel free to contact us at (317) 759-0748 or email us.